Mountain Thane

Tunasubgg

<Slurp Squad>

(US) Area 52

Dark Iron Dwarf Protection Warrior

Mountain Thane

first post here, so hello. I’m the co-manager at my small town Subway. just wanted to share the experience we had today,,

It’s lunch rush, line to the door, and the phone rings. We obviously don’t answer it because me and my mid are on the line helping customers. The phone continues to ring over and over until the rush is over, and finally I answer it. The woman on the other end is &&$ed. First words out of her mouth: “Can I speak to the manager?” Since the lead manager wasn’t in, that meant me, so I tell her “yes, this is the manager.” Tell me why this woman had to start yelling through the phone at me? She’s like, “My son was just in and he ordered me a veggie sub with extra lettuce and theres like 20 pieces of lettuce. I don’t want a bread sub. Do you think that this is acceptable?” My first thoughts with this: did this @**$ just get a lettuce only sub?? (she actually got tomatoes and banana peppers as well but lol) But anyway, she continues screaming at me over the phone about how “I will NEVER come back” and all this stuff after I offer her a free replacement sub. Then after she gets her word in she asks for my name and then said “okay i’ll be sure to mention you when i come in for my free sub.” and then just hangs up.

This is becoming increasingly common for people to outright yell at us here and I can really see why everyone my age hates the older generation in our town.